By Nestor Leonardo Ruiz, Chief Operating Officer
At e.tres we are undergoing a profound transformation. Just a few weeks ago we announced the launch of e3Agent, our first artificial intelligence agent, integrated into the e3Stores platform to assist 24/7 those who operate their businesses from our ecommerce solution. Today, that first step becomes a real technological leap: we are introducing two new AI agents that completely change the way brands sell, analyze and make strategic decisions.
The starting point: intelligent assistance in daily operations
The launch of e3Agent marked the beginning of our vision: a more intuitive, conversational, and AI-powered ecommerce platform. Thanks to this first agent, our users can resolve queries, automate operational tasks and navigate the platform fluidly, all without leaving the back-office environment. It receives queries in natural language, provides contextual answers based on internal documentation, and memorizes interactions to provide personalized and continuous support.
But at e.tres we don't stop there.
The present: intelligence to sell more and make better decisions
Today we take a new step into the future of ecommerce with the launch of two new agents designed to enhance the commercial and strategic areas of our customers:
1. AI agent for sales
This agent is specially designed to serve and sell to the customer. It understands their context, as well as that of the company and its products. It becomes your best salesperson in just minutes, integrated with the customer's sales history, stock, and content. With this information, the agent can converse with the customer and automatically build carts.
All this in a simple, direct and real-time conversation. Intelligence is no longer just in the data, but in the ability to act on it instantly and generate sales.
2. AI agent for C-levels
With the leaders of companies that rely on e.tres in mind, we are developing an agent that allows them to make informed decisions without having to rely on multiple tools or technical reports.
Connected to all data sources integrated to ecommerce (ERP, BI, CRM, payment platforms, logistics, etc.), this agent enables CEOs, CMOs and CFOs:
- Check business status in seconds
- Generate dynamic control panels
- Obtain strategic advice for new campaigns
- Simulate commercial and financial scenarios
- Make data-driven decisions in natural language
In other words, it transforms complexity into clarity. And speed into advantage.
Our vision: AI that empowers people, not replaces them
At e.tres we believe that artificial intelligence does not come to replace human talent, but to amplify it. That is why we design these agents as assistants that work side by side with our users, enhancing their capacity for response, analysis and action.
With these three agents - for operation, sales and leadership - we are redefining what an ecommerce platform can offer. And we do it from Latin America, for the whole region, in a Carbon Neutral way, offsetting our Carbon Footprint.
Want to see how these agents can transform your business? We are ready to join you in this new chapter of smart ecommerce.
